Job Overview:
We are seeking a dedicated and compassionate Resettlement Manager to join our team. As a Resettlement Manager, you will be responsible for assisting individuals and families in their transition to a new community. This is a rewarding role that requires a strong background in social work, human services and international affairs. Rome Refugee Services is a 501(c)3 not-for-profit organization that provides case management and educational services to refugee and immigrants in the city of Rome, New York.

Duties:

• Provides a comprehensive orientation and intake to newly arriving refugees that assesses client needs and goals, communicates expectations of the resettlement process and establishes a strong, supportive relationship with the client.
• Educates clients throughout the R&P period on how to access needed services so that refugees are able to attain and maintain self-sufficiency once completing RRS programs.
• Ensures the provision of mandated core services including a health department screening, applying for social security cards, public benefits, medical care, school enrollment, and all other required services.
• Maintains up-to-date programmatic knowledge of all services (health department, social security, welfare, etc.) involving refugees.
• Provides information and referrals that are culturally and financially appropriate to assist clients in maintaining basic needs and reaching self-sufficiency.
• Maintains up-to-date knowledge of the requirements of the Cooperative Agreement and the Policies and Procedures of the agency.
• Provides or secures transportation to refugees for needed services.
• Secures interpreters for clients who have limited understanding of the English language.
• Documents all services provided to clients in accordance with Cooperative Agreement and RRS’ policies and procedures.
• Prepares client reports within required deadlines.
• Coordinates with RRS staff on other client needs that arise and makes referrals accordingly.
• Ensures that program goals and outcomes are achieved.
• Works closely with RRS staff to ensure that all services are delivered to clients.
• Attends weekly staff and team meetings.
• Participates in RRS staff training and development activities.
• Participates in the Airport pickup.
• Performs other duties as may be required by the supervisor.

Skills:
- Associate's Bachelor's in social work or related field
- Preferred experience in social or human services
- Familiarity with the local community
- Fluency in one of the following languages is preferred: Arabic, Burmese, Spanish, French, Ukrainian, Russian or Karen
- Must be able to effectively communicate with clients of diverse cultural and language backgrounds
- Excellent communication skills, both written and verbal
- Ability to build rapport with diverse populations and establish trusting relationships
- Strong organizational skills with the ability to prioritize tasks effectively

Job Types: Part-time, Contract

Pay: $19.00 - $21.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Ability to Commute:

• Rome, NY 13440 (Required)

Work Location: In person